Privacy Policy — Homify Tech Malaysia

Last Updated: March 15, 2026

1. Introduction

Welcome to Homify Tech Malaysia (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal data in a transparent and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit homifytech.com.my, use our services, or interact with our advertisements on platforms such as Google Ads, Meta (Facebook and Instagram).

By using our website or services, you agree to the practices described in this policy, which is governed by and compliant with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

2. Information We Collect

We collect personal information in the following ways:

• Personal Identifiable Information (PII): Information you voluntarily provide through contact forms, quote requests, or social media ad interactions — including your name, phone number, email address, and property details.
• Usage & Device Data: Automatically collected data such as your IP address, browser type, pages visited, referring URLs, and timestamps when you access our website.
• Cookie & Tracking Data: Data collected via cookies, pixel tags, and similar tracking technologies placed by us or third-party platforms (including Google and Meta) to support analytics and advertising purposes.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and support our advertising efforts. Specifically:

• Google Ads & Analytics: We use Google Ads conversion tracking and Google Analytics to measure the effectiveness of our advertising campaigns and understand website traffic patterns. Google may set cookies on your browser to enable these features.
• Meta Pixel: We use the Meta Pixel to track conversions from Facebook and Instagram ads and to enable retargeting audiences.
• Remarketing: We may use remarketing lists to display targeted advertisements to users who have previously visited our website, via Google Display Network and Meta platforms.

You may control cookie preferences through your browser settings or opt out of interest-based advertising via Google Ads Settings or the Your Online Choices platform.

4. How We Use Your Information

We use collected personal information for the following purposes:

• Service Delivery: To contact you, provide personalised quotes, and schedule consultations as requested.
• Communication: To respond to inquiries and send service updates or promotional materials, where consent has been obtained.
• Business Operations: To improve our website performance, conduct data analysis, and fulfil legal obligations.
• Advertising & Retargeting: To deliver targeted and personalised advertisements on Google and Meta platforms based on your expressed interest in our services.
• Analytics: To understand how users interact with our website using tools such as Google Analytics.

5. How We Share Your Information

We do not sell your personal data to any third parties. We may share information only in the following limited circumstances:

• Service Providers: Third-party vendors supporting CRM, marketing automation, analytics, and IT infrastructure — bound by confidentiality obligations.
• Advertising Platforms: Aggregated or hashed data may be shared with Google and Meta solely to enable campaign targeting and conversion measurement features.
• Legal Compliance: Where disclosure is required by Malaysian law, governmental authority, or valid legal process.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When data is no longer needed, it is securely deleted or anonymised.

7. Data Security

We have implemented appropriate administrative, technical, and physical security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

8. Your Rights Under the PDPA

As a data subject under Malaysia’s PDPA, you have the right to:

• Request access to and obtain a copy of your personal data held by us.
• Request correction of inaccurate or incomplete personal data.
• Request limitation on the processing of your personal data.
• Withdraw consent for data processing at any time (without affecting the lawfulness of prior processing).

To exercise any of these rights, please contact us using the details below.

9. Third-Party Websites

Our website may contain links to external websites not operated by Homify Tech Malaysia. We strongly recommend reviewing the privacy policies of any third-party sites you visit. We accept no responsibility for the content or privacy practices of such sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page regularly.

11. Contact Us